We prepare orders within 2–3 business days. Estimated delivery times after dispatch:

• USA & Canada: about 10 business days
  
• Europe: about 7 business days
  
• Other countries: about 15–20 business days
  

Once your order is shipped, you’ll receive a tracking number via email.

If you need your order sooner, please send us a message and we’ll check whether an upgraded shipping option is available.

We have a 14-day return policy, which means you have 14 days from receiving your item to request a return for any reason and without
justification.

Please remember that some items are excluded from our return policy. You can find more details in our returns policy.

Our jewelry is designed with sensitive skin in mind, using hypoallergenic materials.
Whether you’re wearing our sterling silver, gold-plated, or copper
pieces, you can enjoy them comfortably without irritation. If you have
any specific allergies or concerns, feel free to reach out—we’re happy
to help!

We are committed to ethical and sustainable sourcing. Our materials come from verified suppliers who follow Fair Trade standards.

Some of the raw materials we use are recycled.

To maintain the shine and longevity of your jewelry, we recommend:

• Avoiding water, lotions, and perfumes when wearing your pieces.
• Storing in a dry, cool place when not in use.
• Cleaning gently with a soft cloth to remove dirt and oils.

We try to keep our environmental impact as low as possible. We use recycled materials where we can, and we continuously improve our packaging to make it as eco-friendly and minimal as possible (less plastic, more recyclable materials). We also comply with local regulations and pay required waste/recycling fees in countries where this is mandatory.